The customer-centric business platform
CUSCEN provides enterprise class business solutions tailored to the needs of small to medium sized businesses.
Introducing CUSCEN
How did we come up with our Name?
We took our belief in CUStomer CENtricity to create our name. Simple yet powerful as we are always reminded by our fundamental belief in our Customers.
What’s with the Logo?
Our logo represents the customer at the center of our business.
The dark green core is our customers who are at the center of our business.
Why Green?
We love and celebrate nature, so green was a natural choice. It represents growth, renewal and equilibrium as is evident in nature.
We strive to grow through good and bad times whilst providing a fresh and vibrant experience to our ecosystem.
Story
2017
CUSCEN founded by experienced enterprise business solutions veterans with a vision to build a the best customer-centric business platform for small to medium businesses
Development on platform started
CUSCEN ERP development commenced
2018
CUSCEN ERP launched quickly followed by first customer
CUSCEN HXM launched with first customer
Focus on industry solutions with the development of CUSCEN Real Estate
2019
CUSCEN Real Estate launched
CUSCEN Construction development commenced and released
2020
Basic Manufacturing industry vertical commenced
Improvements on CUSCEN HXM will full suite of modules
CUSCEN customers leverage the power of the cloud platform during the switch to work from home brought upon by COVID19
2021
CUSCEN Construction launch
Strong growth in customers fueled by the need for flexible cloud based business solutions
2022
50th CUSCEN ERP Customer
100th CUSCEN HXM customer
2023
100th CUSCEN ERP Customer
Solution portfolio expansion with CUSCEN LMS. Plans for more solutions to compliment CUSCEN ERP and CUSCEN HXM
2024
New modules have been developed to enhance public sector management, including Fund Management, budgeting, and preparation.
Integration capability with leading platforms such as Infor Sunsystem cloud, HANA DB, SAP B1, SAP S4HANA, and Shaperlight.
Customer Centricity
Security
Customer Centricity prioritizes the protection of customer data, privacy, and trust through robust measures, encryption, secure authentication, and transparent communication.
Integrity
Integrity is a key feature of Customer Centricity, encompassing ethical standards, transparency, and delivering on promises to build trust and strong customer relationships.
Ease of Use
Customer Centricity prioritizes ease of use, simplifying the customer experience with intuitive interfaces, user-friendly products, and streamlined processes.
Productivity
Customer-centricity prioritizes productivity by providing efficient solutions that streamline workflows, automate tasks, and enable customers to achieve their goals with ease.
Customer Commitments
Integrity
Integrity is CUSCEN’s foundation, guiding our commitment to honesty, transparency, and ethical conduct with customers.
Responsiveness
CUSCEN values responsiveness, prioritizing timely and satisfactory resolution of customer inquiries and concerns.
Kaizen
CUSCEN embraces Kaizen, constantly improving to exceed customer expectations and deliver an exceptional experience.
Transparency
At CUSCEN, transparency is key—we prioritize open communication and provide customers with accurate information.
Quality
CUSCEN prioritizes quality, aiming to consistently exceed customer expectations and ensure their satisfaction.
Accountability
CUSCEN prioritizes accountability, taking full responsibility for our actions, delivering on promises, and addressing concerns.
1
Founded
1
Offices
1
+
Employees
CUSCEN USA Inc. (Headquarter)
30-10 41st Avenue,
Suite 219, Long Island City,
NY 11101
3828 Kennett Pike,
Suite 212, Greenville,
DE 19807
CUSCEN Singapore
Suntec Tower One
7 Temasek Boulevard,
#12-07
Singapore, 038987, Singapore
CUSCEN Cambodia
147BE0 St 146, Sangkat Tek Lork 2
Khan Toul Kork
Phnom Penh, Cambodia
CUSCEN Myanmar
No.270, 6B, Pyay Road, SanChaung Township,
Yangon, Myanmar
CUSCEN Vietnam
151-155 Ben Van Don
Ward 6, District 4
Ho Chi Minh City, Vietnam
CUSCEN Thailand
23rd Floor, Two Pacific Place
142 Sukhumvit Road
Bangkok, 10110, Thailand.
CUSCEN New Zealand
58 Mead Street
Avondale, Auckland, 1026
New Zealand.
CUSCEN Indonesia
THE MANSION OFFICE TOWER FONTANA
Lantai 17 Unit BF-1782, Jl. Trembesi, Pademangan
Jakarta Utara, DKI Jakarta, 14410
“CUSCEN is here to improve the lives of small and medium sized business through our customer centric business platform and strive to deliver the best customer and partner experience in the industry.
Beyond the business we are a committed GREEN business, doing our part to make the world a better place for generations to come.”